Repair Code 28 Device Errors
June 3rd, 2009
All computer hardware needs device drivers to communicate with the operating system. In Windows quite a few device drivers are included with the installation. But for a lot of hardware, special device drivers are required. If drivers are corrupted or not installed properly, Windows will report a device error. One of the device errors that the Windows Device Manager can report is a code 28 error.
The error message will be “The drivers for this device are not installed. (Code 28)”.
A code 28 error means that there is no driver installed for the hardware device. Most likely Windows does not have a default driver for the device, or it would be installed. This means that a special driver from the hardware manufacturer is required. The code 28 error can occur for any type of device, USB devices, audio devices, video devices, etc. In general however the error will occur for the more exotic hardware since Windows already supports quite a few common devices by default.
To fix code 28 errors, it is required to install the drivers for the device that is causing the code 28 error. You can use the device manager to update the drivers. Select the device in error, right-click the device and in the pop-up menu select Update Driver Software. Windows will ask you for the location to install the drivers from, so make sure you download the drivers for the device from the hardware manufacturer’s website first, and select the local folder where you saved the download drivers for the update.
If you can not find the drivers for the device in error, or are not comfortable in using the Windows Device Manager, you can also use a driver update tool to find, download and update all device drivers for you. A driver update program will accurately identify your hardware, including the device in error, and automatically install the latest drivers for it. This will solve code 28 errors.
It is also recommended to have Windows configured for automatic updates. This will ensure that any new drivers that are supported by Microsoft will automatically install or get updated, so that your computer will be compatible with as many devices and hardware as possible.
Entry Filed under: Device Errors
12 Comments Add your own
1. Angels&Demons | July 3rd, 2009 at 9:08 pm
The only problem is that I dont have the driver saved on my laptop. Either it went missing or one of the programmes deleted it, I’m not sure.
Where can I find the drivers for a Mass Storage Controller? Please help!
2. Andy | July 4th, 2009 at 1:23 am
@Angels&Demons – You can try the automatic driver search in the Windows device manager, or use a driver update tools as suggested.
Another option is to check the website of the laptop manufacturer and look for the drivers for your laptop model.
3. drago | July 24th, 2009 at 4:31 pm
sem ze vse probal pa vseeno ne gre
4. Andy | July 24th, 2009 at 4:53 pm
@drago – if you have tried the driver update from Microsoft, you probably do not have the right driver for you hardware device.
5. bianca | September 4th, 2009 at 11:15 pm
ugh. it sucks. i already tried the update thingy. but still, windows cant find the driver.
6. Andy | September 5th, 2009 at 9:22 am
@bianca – what device or hardware do you get the error for? Probably Windows does not support the device by default, so you will need a special driver for it.
Let me know the manufacturer and device type/model details and I might be able to help you.
7. John | February 11th, 2010 at 7:28 am
Same with Bianca. Been trying to resolve this because the wizard can’t seem to find the driver for my Video Controllers and VGA compatible.
My model is an IBM Lenovo Thinkcentre m55 8811-WTL. I checked the IBM website for video drivers and they don’t have any for this model.
:\
I need help.
8. vantran | February 27th, 2010 at 7:55 pm
i have problem with my sound device :\
i tried to fix it but it said that i have to install from the manufacture cd . I tried to install from the cd but it didn’t work . what should i do ? help , please .
9. Andy | March 26th, 2010 at 4:08 am
@John – Sorry for the late reply. In case you have not found the drivers yet, maybe try a driver finder program, like DriverFinder. These programs use the hardware identifiers to match the devices and OS with the right driver.
You can download the program and run a scan and see if it finds anything.
@vantran – With sound devices, always try to uninstall the current drivers first. In the device manager, uninstall the sound device. That will also uninstall the drivers. That way the driver files are not locked when you install the original sound drivers.
10. Eddie W. Givens | May 22nd, 2010 at 7:17 am
I cannot get on the internet with my laptop because the ethernet device has a code 28, so I can’t download from Dell, I have tried to save updates on cd from this computer but it won’t let me Can anyone help me?
11. Andy | May 22nd, 2010 at 4:39 pm
@Eddie W. Givens – You should be able to download the network driver from Dell on a different computer, put it on a USB stick or CD and then install it on the Dell computer.
What is your laptop model?
12. ssc | August 23rd, 2010 at 12:04 pm
thx
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